How can I commend a City employee?

The Employee Recognition Program was created to applaud City employees who extend the great service that all our customers deserve. We define great service as above-and-beyond the call of duty – service that can be tied to these important attributes: Pride, Accountability, Initiative, Teamwork, Embracing Change, and Outrageous (Unbelievable!) Customer Service. Commendations can be e-mailed to blewis@desototexas.gov or by phone at 972.230.9643.

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1. How can I commend a City employee?
2. How can I file a claim against the City?
3. How can I check on the status of my claim?
4. Who can I talk to about a claim?
5. What if I have a problem with my cable bill?
6. What if I have a problem with my cable reception?
7. What channel broadcasts city council and school board meetings?