Transportation

Transportation Assistance Program 

A Community Development Block grant‐funded Transportation Program was made available for low‐to moderate income DeSoto residents beginning January 1, 2018 and continues today. The program provides the following for applicants who meet HUD eligibility:

  • Taxi cab transportation for essential services including doctor appointments, trips to the grocery store or pharmacy, etc.
  • Eligible participants will be given a card voucher providing $100 per month for transportation in the Dallas and Ellis County area.

Those wishing to participate are encouraged to email Transportation@desototexas.gov or call 972.230.7350 for more information. That number receives voicemails only. Please leave a message and your call will be returned within 24 hours.

2021 - 2022 Transportation Program Flyer

2021 - 2022 Transportation Application Packet AVAILABLE NOW!

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DeSoto Demand Response:

  • Demand Response service is a shared ride curb-to-curb transit service provided to the public.  This service can be used to go anywhere within our service area and to medical appointments that fall outside of the service area.   
  • Call STAR Transit at least 1 business day but not more than 2 weeks in advance of the desired trip. Scheduling Agents are available during normal business hours (M – F, 8 am – 4 pm) at (877) 631-5278. Se Habla Español.
  • All trips are based on vehicle availability.
  • Fares range between $1 - $12 depending on the service and distance of the trip.  We do offer discounted fares to those that are 60+, veterans and/or disabled riders.  To qualify, call the Mobility Management Office.
  • For more information, visit www.STARTransit.org or call us at 877-631-5278.

STARNow – Same Day Service:

  • STAR Transit offers same day trips via the STARNow service.  Trips may be booked using the STARNow app or by calling 877-631-5278.
  • Download the STARNow mobile app from the Apple App store and Google Play store.
  • The app allows riders to book and pay for same day trips within DeSoto travel zone.  
  • Pick up and drop off points must be inside the DeSoto travel zone. 
  • Wait time is based on vehicle availability.
  • Service is available Monday – Friday, 6:00 am – 6:00 pm.
  • The fare is $2 and $1 for those within the discounted categories.
  • For more information, visit www.STARTransit.org or call us at 877-631-5278.
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