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Payment Locations
Physical Address
The Utility Billing office is located at:
211 E. Pleasant Run Road
DeSoto, TX 75115
(972) 230-9627

Office Hours:
8:00 am - 5:00 pm
Monday - Wednesday, Friday

Extended Hours:
8:00 am - 7:00 pm
Thursday

Drop Boxes
For the convenience of our customers, a drop box is located on the east side of Town Center parking area in the round-about. The drop box is marked WATER/COURT and is next to the U.S. Postal box.

Drop box payments may be made by personal check, money order, or cashier's check. The drop box contents are removed once daily at 7:30 am. Payments received after 7:30 am will be posted to your account the following business day.

Do not put cash in the drop box.