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Know Where Your Cleanout Is
This is the first question you will hear from our emergency service personnel if you ever have a sewer line blockage. 
  • The cleanout is a pipe located near the property line that rises from your sewer line to about 4” above ground level and is capped.
  • Quite frequently, the cleanout becomes buried or hidden over the years and is forgotten. In some cases, older homes may never have had a cleanout installed by the plumber.
  • As a property owner, you are responsible for your cleanout. If the cleanout is buried, a registered plumber should be able to locate and raise it for you. If it is hidden, you need to make it easy for our crew to access.
  • When your cleanout is accessible, the City of DeSoto Sewer Maintenance Department can correct any problem that may be disrupting your service on the city side of the line.