FAQs • DeSoto • CivicEngage

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I am a Senior Citizen, do I get a discount?: Alarm fees are waived for persons 65 years of age and older. Seniors must provide proof of age when registering for the alarm permit.
Senior Citizens are subject to fines and fees resulting from false alarms.

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Alarm Permits

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1. Whom do I call to inquire about a Citation for Non-Permitted Alarm System?: Call the City of Desoto Municipal Court at 972.230.9674. Municipal Court Page

2. Where do I go to purchase an Alarm Permit?: Alarm permits can be registered / purchased online at https://www.crywolfservices.com/desototx/

3. Who do I call with questions about my account?: Calls about alarm permits / accounts please dial 833.981.4011

4. I am a Senior Citizen, do I get a discount?: Alarm fees are waived for persons 65 years of age and older. Seniors must provide proof of age when registering for the alarm permit.
Senior Citizens are subject to fines and fees resulting from false alarms.

5. How do I cancel my alarm permit?: You can manage your alarm permit at https://www.crywolfservices.com/desototx/ or call 833.981.4011
Alarm Permits