What is my PIN?
Your PIN is an eight-digit number located on your printed or e-mailed bill. It is directly beneath the account number in the upper right hand corner. You will need this number as well as your 13 digit account number to sign up for online bill pay.

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1. I just moved to DeSoto, how do I start new service?
2. How do I disconnect water service?
3. How do I transfer my water service from one DeSoto address to another DeSoto address?
4. The water is already on at my new address. How do I transfer service to my name?
5. What is my trash day?
6. What are the options for paying my bill?
7. What holidays is trash not picked up?
8. What is my PIN?
9. How do I contact your office?